Frequently Asked Questions
How many clients are accepted into the VIP Membership?
VIP Membership is capped at 60 active clients.
Enrollment closes once capacity is reached.
Do you offer trial discounts or promotions?
No. Trial discounts and promotional offers are no longer available.
What’s the difference between Weekly VIP and Unlimited VIP?
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Weekly VIP includes one precision haircut per week.
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Unlimited VIP includes two services per week, combining grooming and treatment options.
Are service days fixed?
No. Service days shown are examples only.
Scheduling remains flexible based on availability.
What happens if I miss an appointment?
VIP Membership provides access and priority, not guaranteed rescheduling.
Missed appointments without notice may count as a used service.
Can I upgrade from Weekly to Unlimited VIP?
Yes — subject to availability.
Do VIP members still book appointments?
Yes. VIP status provides priority booking, not automatic scheduling.
What are your service hours?
Monday–Friday | 9:00 AM – 9:00 PM
VIP members only. No weekends.
Why is VIP Membership limited?
To protect service quality, availability, and consistency for every member.
Is VIP Membership right for me?
VIP Membership is designed for clients who:
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Value consistency over convenience
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Respect scheduled time and policies
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Prefer a long-term grooming relationship
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Understand availability is limited
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Are comfortable committing to a membership model
If you’re looking for occasional appointments, last-minute availability, or discounted services, VIP Membership is not the right fit.